Thank you for shopping at swingpatternpdf.com. We appreciate your trust in our digital sewing patterns and strive to provide high-quality PDF products with clear instructions and instant access.
Because our products are digital downloads, please review our refund policy carefully before completing your purchase.
Digital Product Policy
All products sold on swingpatternpdf.com are digital sewing patterns in PDF format. No physical items are shipped.
Due to the nature of digital products, all sales are generally final and non-refundable once the download link has been delivered or accessed.
We encourage customers to carefully review product descriptions, sizing information, skill level, and file details before purchasing.
Damages and Technical Issues
If you experience any of the following issues, please contact us within 7 days of purchase:
- Corrupted or inaccessible PDF file
- Missing files in your download
- Incorrect file delivered
- Technical download problems
To help us resolve your issue quickly, please provide:
- Your order number
- The email used at checkout
- A description of the issue (screenshots if possible)
If the issue is confirmed, we will provide a corrected file or replacement download at no additional cost.
Exceptions to Returns
Please note:
- Downloaded digital files cannot be returned.
- Sewing pattern PDFs that have been successfully downloaded are considered delivered and non-returnable.
- We do not offer refunds for incorrect size selection or change of mind after download.
We strongly recommend reviewing measurements, size charts, and product previews before purchasing.
Exchanges
Because our products are digital files, exchanges are generally not available.
However, if you accidentally purchased the same pattern twice, please contact us within 7 days. We will review duplicate purchases on a case-by-case basis.
Refunds
Refunds may be considered only in the following situations:
- You were charged but did not receive a download link.
- A duplicate transaction occurred.
- A technical issue cannot be resolved.
If approved, refunds will be processed within 5–7 business days to the original payment method.
Contact Us
If you have any questions about this Refund and Returns Policy or need assistance with your order, please contact us:
Email: [email protected]
Or contact us via our website live chat for faster assistance.
We are committed to providing quality digital sewing patterns and ensuring a smooth shopping experience.
Thank you for choosing swingpatternpdf.com.